Purpose

Forgot login password


Prerequisites

Active Navvia Userid.


Role

All Users


Steps

  1. Open the Navvia Login page.


  2. Click Forgot Password.


  3. Enter your User Name and click Send Me My Password.                   .
  4. A new password will be sent via email to the address associated with the User Name.
  5. Copy the password from the email and it into the password field on the login screen
    Be sure not to include leading or trailing blanks
  6. Change the password when prompted by the system

Notes

  • New passwords must be at least 7 characters long

  • At least one of the characters must be a special character from the following list: ~!@#$%^&*()_+}{“:?>;’/.<,